SKS’s Dr. Holly Baxter conducted a 4-day, hands-on coaching workshop for the U.S. Army’s Cyber Institute at West Point. This workshop focused on a basic knowledge assessment to identify performance gaps between what the Army Cyber Institute is doing now and what it should be doing as well as what it knows and what it needs to know to perform at the desired level. This workshop took a hands-on approach to walk four participants through the assessment process while actually conducting a mini-assessment of the organization. After a brief overview of the assessment process, SKS and workshop participants interviewed 15 personnel from different specialties and ranks, during which the students learned effective assessment interviewing and analysis skills. An outbrief at the end of the workshop identified gaps found during the interviews and provided basic high-level recommendations.
SKS Helps the U.S. Army Cyber Institute to Assess Their KM Program
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