“I wasn’t sure what to expect going into the session but was very pleased and found it to be a very worthwhile activity.  I think [Holly] did a great job facilitating the discussion and I was surprised at how much new info I got from the session from someone I’ve talked to almost every day for five years.“

“I thought the session was very valuable as it allow me to see what information/knowledge about my job/position was of importance to my successor’s.  This will allow me to tailor my future interactions to address these areas in more depth and clarity.”

“Although I talk to [expert] on a daily basis, we rarely talk about the ‘soft skills’ topics discussed during the KT session.“

“Initially, I was questioning the value gained from a ½ day session with the interviewee using this approach versus having the opportunity to ask the interviewee very specific technical questions.  However, after sitting through the session, what I found was that the use of vignettes, coupled with the facilitator’s ability to invoke more ‘deep thought’, has convinced me that this activity is worthwhile.“

“I think the main value from having a mediator in the room is to provide direction.  I wonder, if we had a list of canned items to discuss,  whether we might not have gotten over 50% of the new information that [succcessor] found valuable.“