Fall 2009 — Do you need to measure the value your Communities of Practice bring to your organization?
In this presentation by John Nelson, he outlines various metrics that can be used to assess performance during different stages of a community’s lifecycle. This simple and easy approach provides a practical framework to link communities to organizational objectives and measure value.
John Nelson partnered with the SKS team for five years and developed the Army’s approach to measuring community value.
SKS is a consulting firm focused on expertise development, organizational learning, and knowledge management practices and application. Our proven learning approaches produce immediate benefits by applying key experiential learning and knowledge-based strategies to improve individual, team, and organizational learning and performance.