Knowledge Management Workshops
SKS offers several workshops focused on making knowledge management work inside your organization, including a full KM Certification Program and a series of specialty courses on Communities of Practice.
General KM
This 3-day workshop presents the fundamentals of KM and serves as the foundation for follow-on KM education. The workshop focuses on the value of KM to an organization by introducing the Knowledge Environment™ framework, helping practitioners understand basic KM concepts, and applying practical KM solutions. It also provides a familiarization to KM approaches and tools along with techniques for organizing personal knowledge, sharing lessons learned, and effective networking and collaboration.
Who is this course for? KM Team Members or anyone interested in using KM to improve organizational or personal performance. This course is the first of a two-part series leading to SKS Knowledge Manager certification.
Prerequisites: None.
This 6-week workshop presents the fundamentals of KM and serves as the foundation for follow-on KM education. The workshop focuses on the value of KM to an organization by introducing the Knowledge Environment™ framework, helping practitioners understand basic KM concepts, and applying practical KM solutions. It also provides a familiarization to KM approaches and tools along with techniques for organizing personal knowledge, sharing lessons learned, and effective networking and collaboration.
Who is this course for? KM Team Members or anyone interested in using KM to improve organizational or personal performance. This course is the first of a two-part series leading to SKS Knowledge Manager certification.
Prerequisites: None.
This 3-day workshop provides strategies for designing and maintaining an effective Knowledge Environment™. Participants develop a firm understanding of KM principles, processes, and systems for capturing, organizing, integrating, and sharing organizational knowledge.
Who is this course for? Mid-level managers, direct supervisors, and KM specialists who must effectively design, develop, and apply KM approaches, develop business processes, or routinely use KM tools to enable knowledge flow. Participants who complete this course earn SKS Knowledge Manager certification.
Prerequisites: KM Bootcamp or equivalent.
This 6-week workshop provides strategies for designing and maintaining an effective Knowledge Environment™. Participants develop a firm understanding of KM principles, processes, and systems for capturing, organizing, integrating, and sharing organizational knowledge. When coupled with our KM Bootcamp program, this course provides the SKS Knowledge Manager Certificate.
Who is this course for? Mid-level managers, direct supervisors, and KM specialists who must effectively design, develop, and apply KM approaches, develop business processes, or routinely use KM tools to enable knowledge flow. Participants who complete this course earn SKS Knowledge Manager certification.
Prerequisites: KM Bootcamp (Online or Live) or equivalent.
This half-day workshop focuses on understanding how to manage the Knowledge Environment™ to enable knowledge flow, improve collaboration, and foster both learning and innovation. The workshop includes an overview of KM foundations and basic KM activities while teaching the executive the difference between managing information and managing knowledge. It also explains how KM should be aligned with organizational strategy, introduces the language of KM, and suggests the types of questions executives should ask of company information and knowledge managers as they guide KM programs.
Who is this workshop for? Organizational executives, leaders, and managers who want to understand KM and what it can provide for a company.
Prerequisites: None.
This half-day workshop focuses on developing a strategy for managing the components of the Knowledge Environment™. The workshop includes an overview of what goes into, and how to develop, a comprehensive knowledge strategy aligned with organizational goals. Students leave with everything they need to write, coordinate, and communicate their organizational knowledge strategy.
Who is this workshop for? Corporate leaders who need to develop an organizational knowledge strategy.
Prerequisites: KM Bootcamp, or KM for Executives, or a fundamental understanding of core KM principles.
This 5-day workshop focuses on the background and uses of a knowledge assessment. Assessments identify performance gaps between what an organization is doing and what it should be doing, and what it knows and what it needs to know to perform at the desired level. The knowledge assessment leads to a knowledge strategy, which in turn, helps develop KM approaches and tools to close the gaps. This workshop, designed for 4-6 participants, uses a hands-on approach to walk the participants through the steps of the process while actually conducting a mini-assessment of your organization.
Who is this workshop for? KM Assessment Team members. Student preparation prior to the workshop is required.
Prerequisites: KM Bootcamp, or Organizational Knowledge Manager certification, or equivalent.
This 5-day workshop helps an organization create a virtual work environment where information is easily created, shared, and stored. Using an interactive, expert-facilitated approach to design, the workshop can save an organization both time and trouble in building and launching an effective knowledge network. Client teams must commit to significant pre-work in responding to assessments, surveys, and interviews, and in clarifying goals, scheduling resources, and creating agendas. By the end of the workshop, participants will have all the materials needed to quickly get a custom Knowledge Environment™ up and running.
Who is this workshop for? Knowledge Professionals responsible for designing and implementing effective virtual work environments.
Prerequisites: Organizational Knowledge Manager certification or equivalent.
This 3-day workshop presents the fundamentals of KM and serves as the foundation for follow-on KM education. The workshop focuses on the value of KM to an organization by introducing the Knowledge Environment™ framework, helping practitioners understand basic KM concepts, and applying practical KM solutions. It also provides a familiarization to KM approaches and tools along with techniques for organizing personal knowledge, sharing lessons learned, and effective networking and collaboration.
Who is this course for? KM Team Members or anyone interested in using KM to improve organizational or personal performance. This course is the first of a two-part series leading to SKS Knowledge Manager certification.
Prerequisites: None.
This 6-week workshop presents the fundamentals of KM and serves as the foundation for follow-on KM education. The workshop focuses on the value of KM to an organization by introducing the Knowledge Environment™ framework, helping practitioners understand basic KM concepts, and applying practical KM solutions. It also provides a familiarization to KM approaches and tools along with techniques for organizing personal knowledge, sharing lessons learned, and effective networking and collaboration.
Who is this course for? KM Team Members or anyone interested in using KM to improve organizational or personal performance. This course is the first of a two-part series leading to SKS Knowledge Manager certification.
Prerequisites: None.
This 3-day workshop provides strategies for designing and maintaining an effective Knowledge Environment™. Participants develop a firm understanding of KM principles, processes, and systems for capturing, organizing, integrating, and sharing organizational knowledge.
Who is this course for? Mid-level managers, direct supervisors, and KM specialists who must effectively design, develop, and apply KM approaches, develop business processes, or routinely use KM tools to enable knowledge flow. Participants who complete this course earn SKS Knowledge Manager certification.
Prerequisites: KM Bootcamp or equivalent.
This 6-week workshop provides strategies for designing and maintaining an effective Knowledge Environment™. Participants develop a firm understanding of KM principles, processes, and systems for capturing, organizing, integrating, and sharing organizational knowledge. When coupled with our KM Bootcamp program, this course provides the SKS Knowledge Manager Certificate.
Who is this course for? Mid-level managers, direct supervisors, and KM specialists who must effectively design, develop, and apply KM approaches, develop business processes, or routinely use KM tools to enable knowledge flow. Participants who complete this course earn SKS Knowledge Manager certification.
Prerequisites: KM Bootcamp (Online or Live) or equivalent.
This half-day workshop focuses on understanding how to manage the Knowledge Environment™ to enable knowledge flow, improve collaboration, and foster both learning and innovation. The workshop includes an overview of KM foundations and basic KM activities while teaching the executive the difference between managing information and managing knowledge. It also explains how KM should be aligned with organizational strategy, introduces the language of KM, and suggests the types of questions executives should ask of company information and knowledge managers as they guide KM programs.
Who is this workshop for? Organizational executives, leaders, and managers who want to understand KM and what it can provide for a company.
Prerequisites: None.
This half-day workshop focuses on developing a strategy for managing the components of the Knowledge Environment™. The workshop includes an overview of what goes into, and how to develop, a comprehensive knowledge strategy aligned with organizational goals. Students leave with everything they need to write, coordinate, and communicate their organizational knowledge strategy.
Who is this workshop for? Corporate leaders who need to develop an organizational knowledge strategy.
Prerequisites: KM Bootcamp, or KM for Executives, or a fundamental understanding of core KM principles.
This 5-day workshop focuses on the background and uses of a knowledge assessment. Assessments identify performance gaps between what an organization is doing and what it should be doing, and what it knows and what it needs to know to perform at the desired level. The knowledge assessment leads to a knowledge strategy, which in turn, helps develop KM approaches and tools to close the gaps. This workshop, designed for 4-6 participants, uses a hands-on approach to walk the participants through the steps of the process while actually conducting a mini-assessment of your organization.
Who is this workshop for? KM Assessment Team members. Student preparation prior to the workshop is required.
Prerequisites: KM Bootcamp, or Organizational Knowledge Manager certification, or equivalent.
This 5-day workshop helps an organization create a virtual work environment where information is easily created, shared, and stored. Using an interactive, expert-facilitated approach to design, the workshop can save an organization both time and trouble in building and launching an effective knowledge network. Client teams must commit to significant pre-work in responding to assessments, surveys, and interviews, and in clarifying goals, scheduling resources, and creating agendas. By the end of the workshop, participants will have all the materials needed to quickly get a custom Knowledge Environment™ up and running.
Who is this workshop for? Knowledge Professionals responsible for designing and implementing effective virtual work environments.
Prerequisites: Organizational Knowledge Manager certification or equivalent.
Communities of Practice
Communities of Practice have been around for thousands of years, but only recently have they become a popular knowledge management approach for organizational learning. How do you know they are right for your organization? This 1-day workshop provides an introduction to community fundamentals; discusses the assessment, design, development, implementation, and sustainment of communities at both a program (organizational) and individual level; and lays the groundwork for needs assessment to determine whether communities are the right approach to solve your knowledge management challenges.
Who is this workshop for? Organizational leaders considering implementing Communities of Practice in the workplace.
Prerequisites: None.
The community sponsor is the most overlooked player in the world of social learning, often to the detriment of community performance. This half-day workshop introduces community sponsors to the key elements of communities of practice and highlights how they can encourage adoption within an organization.
Who is this workshop for? Leaders who need to understand the value in Communities of Practice and how to nurture professional conversation for the benefit of the organization.
Prerequisites: None.
Communities of Practice are the cornerstone for connecting people in vibrant and dynamic conversation around relevant and timely content we need to do our jobs successfully. This 2-day workshop helps you conduct the strategic planning necessary to effectively develop and start a new community.
Who is this workshop for? Professionals and teams looking to design and launch an effective Community of Practice.
Prerequisites: A working knowledge of Communities of Practice in your organization.
Once a community is designed and developed, it takes careful planning to launch and operate the community through its first six months of life. This 2-day workshop guides your planning for implementation, including effective marketing, discussion management, and other key tasks needed to pilot, scale, grow, and sustain a community for the long haul.
Who is this workshop for? Professionals and teams looking to implement effective Communities of Practice.
Prerequisites: Community of Practice Startup, or a working knowledge of Communities of Practice in your organization.
The common thread among all effective virtual communities is facilitated conversation. This 4- or 5-day onsite workshop prepares designated facilitators, topic leaders, and content managers with the skills necessary to make organizational communities active and valuable.
Who is this workshop for? Practicing community leaders, facilitators, and content managers.
Prerequisites: A working knowledge of Communities of Practice in your organization. (Note: This is a hands-on, virtual workshop. Participants will use current community plans and data to conduct a community health assessment and develop an annual engagement plan for their communities. A minimum of two core community leaders/team members per community is required to successfully complete course exercises. Participants must have an existing community to participate.)
The common thread among all effective virtual communities is facilitated conversation. This 4- or 6-week online workshop prepares designated facilitators, topic leaders, and content managers with the skills necessary to make organizational communities active and valuable.
Who is this workshop for? Practicing community leaders, facilitators, and content managers.
Prerequisites: A working knowledge of Communities of Practice in your organization. (Note: This is a hands-on, virtual workshop. Participants will use current community plans and data to conduct a community health assessment and develop an annual engagement plan for their communities. A minimum of two core community leaders/team members per community is required to successfully complete course exercises. Participants must have an existing community to participate.)
This half-day workshop is designed to train your users on the 12 fundamentals they need to operate as a member of a professional Community of Practice. It increases the speed at which new professionals develop a sense of organizational community and become valuable contributors. This workshop can be customized to your organization and your community platform, and offered online, live, or via webinar.
Who is this workshop for? Professionals who wish to maximize benefit from a Community of Practice.
Prerequisites: None.
This half-day workshop is designed to develop 10 advanced user skills required to lead conversations, manage topics, and facilitate knowledge exchange in a professional community. This workshop may be customized for your organization and community system, and offered live, online, or via webinar.
Who is this workshop for? Professionals who wish to take a more active role in community activities, or assigned topic leaders and conversation managers.
Prerequisites: A working knowledge of Communities of Practice in your organization.
Communities of Practice have been around for thousands of years, but only recently have they become a popular knowledge management approach for organizational learning. How do you know they are right for your organization? This 1-day workshop provides an introduction to community fundamentals; discusses the assessment, design, development, implementation, and sustainment of communities at both a program (organizational) and individual level; and lays the groundwork for needs assessment to determine whether communities are the right approach to solve your knowledge management challenges.
Who is this workshop for? Organizational leaders considering implementing Communities of Practice in the workplace.
Prerequisites: None.
The community sponsor is the most overlooked player in the world of social learning, often to the detriment of community performance. This half-day workshop introduces community sponsors to the key elements of communities of practice and highlights how they can encourage adoption within an organization.
Who is this workshop for? Leaders who need to understand the value in Communities of Practice and how to nurture professional conversation for the benefit of the organization.
Prerequisites: None.
Communities of Practice are the cornerstone for connecting people in vibrant and dynamic conversation around relevant and timely content we need to do our jobs successfully. This 2-day workshop helps you conduct the strategic planning necessary to effectively develop and start a new community.
Who is this workshop for? Professionals and teams looking to design and launch an effective Community of Practice.
Prerequisites: A working knowledge of Communities of Practice in your organization.
Once a community is designed and developed, it takes careful planning to launch and operate the community through its first six months of life. This 2-day workshop guides your planning for implementation, including effective marketing, discussion management, and other key tasks needed to pilot, scale, grow, and sustain a community for the long haul.
Who is this workshop for? Professionals and teams looking to implement effective Communities of Practice.
Prerequisites: Community of Practice Startup, or a working knowledge of Communities of Practice in your organization.
The common thread among all effective virtual communities is facilitated conversation. This 4- or 5-day onsite workshop prepares designated facilitators, topic leaders, and content managers with the skills necessary to make organizational communities active and valuable.
Who is this workshop for? Practicing community leaders, facilitators, and content managers.
Prerequisites: A working knowledge of Communities of Practice in your organization. (Note: This is a hands-on, virtual workshop. Participants will use current community plans and data to conduct a community health assessment and develop an annual engagement plan for their communities. A minimum of two core community leaders/team members per community is required to successfully complete course exercises. Participants must have an existing community to participate.)
The common thread among all effective virtual communities is facilitated conversation. This 4- or 6-week online workshop prepares designated facilitators, topic leaders, and content managers with the skills necessary to make organizational communities active and valuable.
Who is this workshop for? Practicing community leaders, facilitators, and content managers.
Prerequisites: A working knowledge of Communities of Practice in your organization. (Note: This is a hands-on, virtual workshop. Participants will use current community plans and data to conduct a community health assessment and develop an annual engagement plan for their communities. A minimum of two core community leaders/team members per community is required to successfully complete course exercises. Participants must have an existing community to participate.)
This half-day workshop is designed to train your users on the 12 fundamentals they need to operate as a member of a professional Community of Practice. It increases the speed at which new professionals develop a sense of organizational community and become valuable contributors. This workshop can be customized to your organization and your community platform, and offered online, live, or via webinar.
Who is this workshop for? Professionals who wish to maximize benefit from a Community of Practice.
Prerequisites: None.
This half-day workshop is designed to develop 10 advanced user skills required to lead conversations, manage topics, and facilitate knowledge exchange in a professional community. This workshop may be customized for your organization and community system, and offered live, online, or via webinar.
Who is this workshop for? Professionals who wish to take a more active role in community activities, or assigned topic leaders and conversation managers.
Prerequisites: A working knowledge of Communities of Practice in your organization.
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